Waiting for activation key / Your Mailserver is broken

I would like to activate my Visual Paradigm for UML Community Edition, but I didn’t yet receive my activation key yet, because apparently your mailserver is broken. I also tried to e-mail you, but I get the following error message:

Oct 7 02:17:46 imap courieresmtp: id=0036003F.4AC298D3.000072EF,from=,addr=support-team@visual-paradigm.com: 454 TLS missing certificate: error:02001002:system library:fopen:No such file or directory (#4.3.0)


Hi Lilalinux,

Thanks for your post and we are sorry about the problem. We will setup a new mail server tomorrow and the problem should be solved after that.
And I’ve sent you private message with the license key of community edition, please check you private message box.

Please let me know if there is anything I can help again.

Best regards,
Lilian Wong