Whenever i open a project connectors are on the wrong place, after i resize the class its on the right place but the connectors are weird


#1

when i open a project the connectors are connected to the wrong operation and as soon as i resize the class the lines do weird but after the resize the connectors are on the right operation but have very strange shapes. some classes are more extreme then others. this happends every time i open a project in visual paradigm

is this a bug? or some weird setting?
sry about the bad quaility of the post cant help it i cant upload anything


#2

Hi Ruben,

We are sorry about the problems that this issue caused you. Can you send us the project so we can check it for you? You can send it to: support-team@visual-paradigm.com
and include the link to this post in the email.

Best Regards,

Antony.


#3

hey antony,

thanks for the reply, ill send the project and the clip. if i be able to upload i can also put a clip here that i made that shows the problem. is that alright?

ruben


#4

Hi Ruben, yeah, sure.


#5

still cant upload the clip unfortunatly


#6

Can you also send the clip to support-team@visual-paradigm.com? Thank you.


#7

yeah i did that with the project


#8

Thank you. We will check this issue and get back to you as soon as possible.


#9

Hi Ruben,

I would like to let you know the connector misplaced problem has been fixed. Please update the software to latest patch build (v15.0 build 20181230ac or later) to get the problem fixed. Details about update to latest patch can be found at

  • Please make sure you have pressed the “Update to latest patch” button on the left hand side of the dialog right after launching the update program

Feel free to contact me if you require any further information.

Best regards,
Rain Wong


#10

Thank you for lookin into it. it was very helpfull :slight_smile: