Windows High Resolution Displays unreadable

I have found the article about retina displays for Mac but I have a windows system with high resolution display and text as well as icons are unreadable small on my system. This only happens with visual paradigm, all other programs display well with my settings.

Hi, Andygoga,

Thank you for your inquiry and I’m sorry that at the moment the icons in our software is not yet supporting such high resolution display. But there is a workaround on the UI fonts, you can go to Windows > Application Options > General > Font to turn on the “Change Application Font”, and specify a larger font size. This will allow the font size of the buttons to increase and make it readable. I’ll keep you post on the high resolution display support and please be patient. Feel free to contact me for any questions and wish you have a good day!

Best regards,
Rain Wong

Dear Rain,

thank you for the response, though it is quite disappointing. I have had this problem ever since version 11 and had hoped it would have been fixed by now in version 12. Changing Font Size in Windows as per your suggestion unfortunately is not a very practical solution, as all other applications work fine and display properly with my windows settings and I do not want to keep switching back and forth.

Kind regards
Andreas Goga

Hi Rain,

Any update on when the bug will be fixed? Any ETA?

Martin T.

Hi, Rain:
The version 13 has already comes, does the problem fixed in this version?

Doesn’t work for me. Windows 10 64bit, Lenovo 3200×1800. Tried both options. For one, java applets are extremely tiny to read and the “disable display scaling…” doesn’t work.

Visual Paradigm had released v14.0 today and it now support HiDPI display. User with valid maintenance can upgrade to v14.0 to have this enhancement. Please perform update by reinstall the software. Licensed user can download the software installer form our download page ( or from their customer service center account ( Feel free to contact me for any questions and wish you have a good day!

Best regards,
Rain Wong