Error: “ Port 2000 / 8018 used by other application or server corrupted.” When Setup WorkSpace

System: macOS
New to the VP, when I tried to create the PMBOK template, the VP asked me to select among the three. When I selected ‘set up workspace’ and waited, it finally showed ‘Port 2000 / 8018 used by other application or server corrupted’. How to fix this issue?

Version:
Unknown (13)

I clicked this:

Then the AP showed Error: ‘Port 2000 / 8018 used by other application or server corrupted’
Unknown (11)

Dear Asker,

Thank you for your post. As said in another post, I have relayed your message to our team to study. When there is any update, I will post here.

Best regards,
Jick Yeung

Dear Asker,

Please try to restart your machine and re-perform the setup. If the problem persists, please check if port 2000 and 8018 are in-use. The following article gives you some ideas about how to perform such a checking:

If the ports are not in-use, then they could be blocked by Firewall and Antivirus.

Best regards,
Jick Yeung