Visual Paradigm doesn't start


#1

It shows a window with initializing environment message… then nothing happens…


#2

Has it worked before? So is this a new installation or a problem which just started to happen?

Assuming that you’re using Windows: what you could do is open a file browser and then opening “%appdata%/VisualParadigm” (without the quotes). So just open your file explorer and then enter the text between quotes.

In that folder you should find a file called “vp.log”, try opening that in an editor such as notepad (you may need to right click and then use “open”). That might give you an idea as to what went wrong.

If the file isn’t too big you could also consider posting its contents here.


#3

i INSTALLED THE SOFTWARE IN JANUARY DUE TO MY INSCRIPTION TO A C# COURSE I WAS TAKING OFF, BUT I COULDNT TAKE THE COURSE SO I DIDNT USE THE SOFTWARE JUST INSTALLED IT. NOW AM TRYNG TO USE IT AND IT DOESNT WORK-


#4

[2018/02/26 23:12:25] [message] [Mon Feb 26 23:12:25 COT 2018]: Start Visual Paradigm [VP]: 15.0 (20180224)
[2018/02/26 23:12:25] [message] Operating system: Windows 10 10.0 running on amd64
[2018/02/26 23:12:25] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/02/26 23:12:25] [message] User: Mauro, language: es
[2018/02/26 23:12:25] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/02/26 23:12:25] [message] Memory: current=256M, max=1024M
[2018/02/26 23:12:27] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/02/26 23:12:27] [message] start startup getLicenseKey on 26-feb.-2018
[2018/02/26 23:12:27] [message] getLicenseKey in local …
[2018/02/26 23:12:27] [message] finish startup getLicenseKey
[2018/02/26 23:12:27] [message] getVerifiedLicenseKey: null; state=Installed
[2018/02/26 23:13:31] [message] start startup getLicenseKey on 26-feb.-2018
[2018/02/26 23:13:31] [message] getLicenseKey in local …
[2018/02/26 23:13:31] [message] finish startup getLicenseKey
[2018/02/26 23:13:35] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/02/26 23:18:48] [message] Cannot write to folder: C:\Program Files\Visual Paradigm CE 15.0 (Access is denied)
[2018/02/27 04:11:15] [message] Saved project “.systemproject” to “C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2018/03/02 13:32:56] [message] [Fri Mar 02 13:32:56 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/03/02 13:32:56] [message] Operating system: Windows 10 10.0 running on amd64
[2018/03/02 13:32:56] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/03/02 13:32:56] [message] User: Mauro, language: es
[2018/03/02 13:32:56] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/03/02 13:32:56] [message] Memory: current=256M, max=1024M
[2018/03/02 13:32:58] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/03/02 13:33:00] [message] start startup getLicenseKey on 02-mar.-2018
[2018/03/02 13:33:00] [message] getLicenseKey in local …
[2018/03/02 13:33:00] [message] finish startup getLicenseKey
[2018/03/02 13:33:01] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/03/02 13:40:30] [message] Cannot write to folder: C:\Program Files\Visual Paradigm CE 15.0 (Access is denied)
[2018/03/03 00:44:53] [message] Saved project “.systemproject” to “C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2018/03/03 00:44:56] [error] missing support shape type: DTBDecisionTableOverview
[2018/03/03 00:44:56] [error] missing support shape type: SubLevelInFlow
[2018/03/03 00:44:56] [error] missing support shape type: SubLevelOutFlow
[2018/03/03 00:44:56] [error] missing support shape type: WireflowDecisionNode
[2018/03/03 00:44:56] [error] missing support shape type: IFRepresented
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLServiceCategorizationDiagramOverview
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLMilestone
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLServiceInterfaceDiagramOverview
[2018/03/03 00:44:56] [error] missing support shape type: InformationItem
[2018/03/03 00:44:56] [error] missing support shape type: WireflowNode
[2018/03/03 00:44:56] [error] missing support shape type: DependencyJunction
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLServiceContractDiagramOverview
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLExternalRole
[2018/03/03 00:44:56] [error] missing support shape type: WireflowConnector
[2018/03/03 00:44:56] [error] missing support shape type: InformationFlow
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLServicesArchitectureDiagramOverview
[2018/03/03 00:44:56] [error] missing support shape type: SoaMLServiceParticipantDiagramOverview
[2018/06/24 07:19:26] [message] [Sun Jun 24 07:19:24 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 07:19:26] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 07:19:26] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 07:19:26] [message] User: Mauro, language: es
[2018/06/24 07:19:26] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 07:19:26] [message] Memory: current=256M, max=1024M
[2018/06/24 07:19:28] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 07:19:57] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 07:19:57] [message] getLicenseKey in local …
[2018/06/24 07:19:57] [message] finish startup getLicenseKey
[2018/06/24 07:19:59] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/06/24 07:41:59] [message] [Sun Jun 24 07:41:59 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 07:41:59] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 07:41:59] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 07:41:59] [message] User: Mauro, language: es
[2018/06/24 07:41:59] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 07:41:59] [message] Memory: current=256M, max=1024M
[2018/06/24 07:42:01] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 07:42:01] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 07:42:01] [message] getLicenseKey in local …
[2018/06/24 07:42:01] [message] finish startup getLicenseKey
[2018/06/24 07:42:02] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/06/24 07:42:34] [message] [Sun Jun 24 07:42:34 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 07:42:34] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 07:42:34] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 07:42:34] [message] User: Mauro, language: es
[2018/06/24 07:42:34] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 07:42:34] [message] Memory: current=256M, max=1024M
[2018/06/24 07:42:35] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 07:42:36] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 07:42:36] [message] getLicenseKey in local …
[2018/06/24 07:42:36] [message] finish startup getLicenseKey
[2018/06/24 07:42:36] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/06/24 07:43:02] [message] [Sun Jun 24 07:43:02 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 07:43:02] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 07:43:02] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 07:43:02] [message] User: Mauro, language: es
[2018/06/24 07:43:02] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 07:43:02] [message] Memory: current=256M, max=1024M
[2018/06/24 07:43:03] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 07:43:04] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 07:43:04] [message] getLicenseKey in local …
[2018/06/24 07:43:04] [message] finish startup getLicenseKey
[2018/06/24 07:43:04] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/06/24 07:49:12] [message] [Sun Jun 24 07:49:12 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 07:49:12] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 07:49:12] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 07:49:12] [message] User: Mauro, language: es
[2018/06/24 07:49:12] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 07:49:12] [message] Memory: current=256M, max=1024M
[2018/06/24 07:49:13] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 07:49:14] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 07:49:14] [message] getLicenseKey in local …
[2018/06/24 07:49:14] [message] finish startup getLicenseKey
[2018/06/24 07:49:14] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws
[2018/06/24 08:18:52] [message] [Sun Jun 24 08:18:52 COT 2018]: Start Visual Paradigm Community Edition [VP CE]: 15.0 (20180224)
[2018/06/24 08:18:52] [message] Operating system: Windows 10 10.0 running on amd64
[2018/06/24 08:18:52] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2018/06/24 08:18:52] [message] User: Mauro, language: es
[2018/06/24 08:18:52] [message] Installation ID: 51a22ae9ada1fb08864114d2fdbd9148
[2018/06/24 08:18:52] [message] Memory: current=256M, max=1024M
[2018/06/24 08:18:54] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0x80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(Unknown Source)
at v.cac.bo.n(:177)
at v.cac.bo.(:24)
at v.cac.bo.(:15)
at v.auo.e.a(:20)
at v.auo.f.b(:201)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2018/06/24 08:18:54] [message] start startup getLicenseKey on 24-jun.-2018
[2018/06/24 08:18:54] [message] getLicenseKey in local …
[2018/06/24 08:18:54] [message] finish startup getLicenseKey
[2018/06/24 08:18:54] [message] Workspace: C:\Users\Mauro\AppData\Roaming\VisualParadigm\ws